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The top five ways that companies benefit from emergency mass notification systems

Get free weekly news by e-mailNational Notification Network (3n), a provider of emergency mass notification systems, has outlined the top five ways that it believes that companies benefit from using mass notification systems in emergencies. These benefits are driving the adoption of mass notification systems, which according to a recent Gartner study will be deployed by 75 percent of Global 2000 companies by the end of 2007.

The top five:

1. Reach thousands in minutes: Mass notification gives one person the ability to reach thousands of employees, partners, or customers within minutes. Mass notification enhances current communication methods by allowing users to send messages in voice and text format simultaneously.

2. Crisis communication: Mass notification gives an organisation the ability to communicate in real-time during a crisis. This technology frees key personnel to ‘manage the crisis, not the communications.’ It allows companies to get the right information to the right people in time to save lives and prevent loss.

3. Reliable communication: The most reliable mass notification systems are housed in multiple, geographically dispersed Tier 1 data centres, giving organisations the confidence it will work when they need it. In the event that a single data centre is incapacitated by a local or regional event, a redundant data centre is standing by to continue to send notifications and reports.

4. Audit trail: Organisations spend vast amounts of time preparing for all types of crisis and what to do when they occur. However, most organisations don't go the extra step to ensure that they have a record of their response. With a mass notification system, administrators receive real-time confirmation of message delivery and receipt, indicating ‘who-did-what-when’ for compliance and legal support issues.

5. Ease-of-use: The best mass notification systems are designed so that in an emergency situation, even without training or previous experience, an organisation can send a message quickly through multiple methods and devices.

www.3nonline.com

Date: 4th May 2005 • Region: US/World Type: Article •Topic: Crisis communications
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