Do-it-yourself information availability not worth the effort: IDC The results of the study, an IDC white paper sponsored by SunGard and titled "Ensuring information availability: aligning customer needs with an optimal investment strategy," demonstrate significant financial and performance benefits for companies that allow a third party to handle some or all of their information availability services as opposed to handling them in-house. The key findings of the survey were: * Using a third party can provide approximately 32 percent cost savings. * Using a third party allows for faster recovery times. (Companies that didn't outsource had recovery times that were 77 percent longer.) * Using a third party reduces the expected degree of degradation. * Companies that use a third party have more confidence in their ability to recover. "Clearly, ensuring the appropriate level of information availability involves aligning the appropriate sourcing model - using a third party versus in-house - with the degree of business risk companies are willing to take," said David Tapper, program manager, IT Outsourcing and Utility Services and Global Offshore Services at IDC. "The choices are for companies to assume full management of information availability without the assistance of a third party (the highest level of risk) to a fully outsourced model (the lowest level of risk). However, companies can achieve a moderate level of risk by retaining some level of control over information availability while allowing a third party to help with the components they believe can be better performed by the provider."
•Date: 27th April 2005 • Region: N.America/World •Type:
Article •Topic:
BC general |
