Voice Continuity Services announces After Hours Service The nature of business is such that transactions are frequently consummated outside normal working hours. Inability to service these calls may seriously impact revenue, and while such calls are absolutely necessary to the process, concerns of stalking, identity theft and personal security cause many companies and their employees to remain wary of regularly ‘handing out’ personal residence and cell phone numbers. Voice Continuity Services’ new After Hours Service (AHS) minimises the potential for lost revenue, eliminates concerns, ensures security and enhances corporate presence by enabling after hours calls to the office and seamlessly rerouting them to individual home office, cell phones or other options, ensuring communications relating to important opportunities and transactions are effectively handled. The principle behind AHS is simple and elegant –VCS’secure hosted service receives diverted call traffic and intelligently re-routes each call to individuals based on stored Call Service Plans containing information relating to personal availability, times, numbers and alternates, etc. Voice Continuity Services, Inc. (VCS) was created and developed to provide continuous nationwide telephone service to companies and organisations during disasters or business interruptions. VCS’ flagship product, Telecommunications Continuity Service (TCS) is a cost effective, hosted solution for the intelligent management of telecommunication services during business interruption. Requiring no hardware or software installation at the user’s place of business, TCS seamlessly re-routes all incoming calls to respective homes, mobile phones or alternative locations to ensure that all calls are directed where they are best serviced. The AHS Product integrates conveniently with VCS’ Telecommunications Continuity Service. Use of After Hours Service evenings and weekends eliminates the need for quarterly TCS drills, providing complete confidence at times of business interruption. Contact: Michael Bemis, Voice Continuity Services, Inc., 1-760-787-0865 or Mike.Bemis@voiceserv.net
•Date: 8th April 2005 • Region: North America •Type:
Article •Topic:
Telecoms continuity |
