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 Most
business continuity managers deal with protecting information technology
as at least one aspect of their role, so keeping an eye on general
IT trends is crucial. Here integrated communications provider, hSo,
predicts the key trends in IT for 2005:
Utility computing
2005 will see a greater move towards ‘utility computing’
as IT departments refocus on business critical applications and
processes to handle corporate issues and service levels. IT platforms
and functions will be outsourced to managed service providers, across
a wide range of sectors, and at every level – from SMEs to
large corporates.
VoIP
The VoIP hype will start to become reality as IP PABXs replace legacy
PABXs. However, it is important to note that many businesses won’t
embrace VoIP as their primary voice delivery mechanism until corporate
use of applications such as voicemail, conferencing and unified
messaging become commonplace.
Data storage
On the data side, storage area networks (SANs) will continue to
grow with iSCSI gaining significant traction, enabling consolidation
of storage and storage management at a relatively low cost.
Chris Evans, managing director at hSo, comments: "I believe
that corporate IT spending will remain flat next year. Major changes
are unlikely to happen to the platforms, products or services themselves,
but rather in the way they are consumed. Cost cutting pressures
and effective sales targeting will continue to develop the role
of the IT vendor.
"Outsourcing will be king in IT support, providing scalable
and cost-effective managed services that can be integrated into
an organisation’s growth objectives, helping them to stay
focused on the day-to-day operation of their business."
www.hso.uk.com
•Date:
17th Dec 2004 • Region: UK •Type:
Article •Topic:
IT continuity
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