| Synstar survey reveals high levels of downtime
A quarter (26%) of organisations admit to downtime levels of over 65 minutes a month, which equates to 13 hours a year. In 12% of organisations there is over 130 minutes of downtime a month - a staggering 26 hours a year. The survey of IT directors reveals that the server going down and security breaches / viruses are the greatest concerns (for 29% and 26% respectively) when trying to ensure that IT supports the business 24/7/365. Other worries are SPAM e-mail bringing down the network (13%) and loss of power (12%). The research was commissioned by Synstar. George Williams, head of communications and marketing at Synstar, commented: “Today, organisations are almost entirely intolerant of IT system failure. As we strive for the 24/7 system availability required to support global and flexible working patterns and customer and supply chain demand, even short interruption can be hugely destructive. It’s not surprising then that 14% of the 700 IT directors questioned in the research see ‘the IT infrastructure crashing one to many times’ as the greatest threat to their job security.” When prioritising system availability, the most mission-critical applications for most IT directors are e-mail and file and print services. These two services rank as either top or second most critical for 56% of those surveyed. The least mission-critical application for the majority (42%) is staff internet access.
•Date:
9th Nov 2004 • Region: W.Europe/UK •Type:
Article •Topic: IT
continuity |
