| APX leverages EnvoyXpress to help alleviate energy shortages in California
Operated by APX, the CPA-DRP program was designed to help mitigate electricity shortages that often affect the State of California. Businesses and organisations opt-in to the program and agree to reduce power usage during periods of peak demand, price spikes or dwindling energy supplies. Using the interactive outbound functionality of EnvoyXpress, APX is able to alert member organisations, utilities and direct access energy service providers simultaneously and in real-time of crisis situations, so they can institute the curtailment initiative immediately. Once activated, the program enables the state to dispatch the reductions into the transmission grid when needed - providing additional power supplies when needed without building additional power supply plants. "The State of California has been faced with energy shortages over the past few years, including the rolling blackouts of 2001. We needed a program that allowed us to address fluctuations proactively while putting more power back into the grid at a lesser cost than building out more power plants during peak consumption periods," said Judd Moritz, DRP program manager of APX. "EnvoyXpress is an integral part of the program, enabling us to alert member organisations instantly of the need to curtail energy usage and the specific amounts." Designed to solve the challenge of delivering time-sensitive information to disparate and mobile customers, EnvoyWorldWide's enterprise notification services enable organisations to automate business-critical outbound communications. EnvoyXpress extends information self-service by allowing recipients to determine when, where and how they receive interactive voice and text notifications.
•Date:
26th August 2004 • Region: N.America •Type:
Article •Topic: Crisis
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