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To
deliver business process improvements that enable new business models
to succeed, organisations must have a clear understanding of what
to expect from their enterprise’s information security programme.
They must also understand how the new business models are intended
to work. So argues Martin Whitworth, head of security practice at
business IT consultancy and software solutions provider, Aconite.
"In the drive for operating efficiencies,
businesses are seeking to introduce process improvements that allow
them to deliver innovative business solutions, build on partner
relationships, improve productivity and enhance customer service.
Many executives see this change process as essential to fuel the
next major wave of business growth and also expect it to significantly
reduce their process costs," he argues.
New business models will seek to take advantage
of the opportunities available through global networking by continually
expanding the number of external parties that organisations are
connected to, and wish to engage with in order to do business. Such
activities will include opening up their businesses to enable electronic
collaboration with business partners, integration with suppliers,
delivering service to customers, and interfacing with third party
service providers.
Mr. Whitworth stated: "Opening up the
business in this way will expose corporate information, and information
systems, to a wider and less tightly controlled world – further
increasing any security risks. These systems and associated information
must be securely harnessed, to ensure profitable use. Remember,
this is a new way of doing business, and existing security mechanisms
were not designed with the new business models in mind."
"The growing dependence of such connected
organisations on sharing their information systems and network connections,
coupled with the risks, benefits and opportunities carried with
it, make information security an increasingly critical facet of
overall corporate governance. Senior business management and IT
alike need to ensure that information security is aligned with enterprise
strategies - and make sure that enterprise strategies take proper
advantage of information security," he added.
Organisations often have to make sometimes
difficult trade offs between different business objectives - information
security issues are not, and should not be, immune from such considerations.
It is only by embracing security as a full part of the business
planning process that it will cease to be perceived as a major barrier
to implementation and start to be seen as a business enabler.
Getting the right foundations
A couple of ground rules:
* Security is all about managing risk.
* Security is not a product – it’s
an ongoing process. You cannot find security in a box on the shelf
of your local product vendor.
Keeping these ground rules in mind allows us
to lay the right foundations for implementing security in the new
business world. "Organisations must ensure that they are aware
of what is involved in realising their new business models. This
includes understanding the impact of security, or lack of it, and
appreciating the potential security risks to be faced. If you do
not have an awareness and understanding of the security issues relevant
to your business, how can you make informed business decisions?"
"Security should provide you with the
management processes, technology and general confidence to allow
your organisation to ensure business transactions can be trusted.
It allows you to ensure services are usable and can appropriately
resist and recover from failures due to error, deliberate attacks
or disaster. It also safeguards critical confidential information
and withholds it from those who should not have access to it."
Security is an ongoing process which is as
much about corporate culture and behaviour as it is about authentication,
encryption and passwords. Ultimately, it is about compromises: risks
to the business versus the costs of controlling them.
Organisations must be prepared to realise the
benefits of the new business environment and must be aware of, and
consider, the best ways to offer flexibility to customers and trading
partners, yet ensure security of critical information and systems
for all its users. In this day and age, the costs of having too
little or too much security can seriously damage a business. The
last thing any organisation wants is to be held back in its vision
because of security concerns.
Martin Whitworth concluded "If you want
to succeed in the rapidly changing world of electronic trading partnerships,
it is essential to align your approach to information security with
your enterprise business strategy."
www.aconite.net

•Date:
22nd June 2004 • Region: UK/World •Type:
Article •Topic: ISM
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