| CORT Directions launches payroll continuity service
Sandy Kroo, director of customer services for CORT Directions, and author of the Payroll Continuity Plan, says that the program was designed as a result of customer feedback. "Business continuity planning is a big issue these days," says Kroo. "Customers realise that a recent backup of their payroll system isn't enough to ensure payroll will be processed and government compliance met if their facilities, systems or personnel are incapacitated. CORT Directions can step in to provide expert help and ensure deadlines are met." The Payroll Continuity Plan covers two scenarios: one being that the facility is damaged, and the second that a key payroll person is incapacitated. "When a facility or system is damaged," says Kroo, "CORT Directions can restore the customer's backup to our own systems and continue processing at our corporate headquarters." In the event that staff are unable to process payroll, CORT Directions experts can be dispatched to the customer's site to continue processing. When signing up for the plan, customers work with CORT Directions' staff to detail payroll processes and procedures into a backup document that can be used to pick up processing where it was left off. "When a customer lets us know they need to activate the Payroll Continuity Plan, we mobilise a staff of IT and payroll professionals to begin activities that help them recover from the incident, ensuring they do not miss the payroll cycle," adds Kroo.
•Date:
8th June 2004 •Region: N.America •Type:
Article •Topic: BC
general |
