| Case study: Draka USA and AmeriVault
According to META Group Research, manufacturers stand to lose more than $1.6 million per hour of downtime. It was 6 pm on a Wednesday evening when Draka USA, the world’s fifth largest manufacturer of cables headquartered in Franklin, Massachusetts, learned that their Pennsylvania manufacturing facility had a serious fire. Disaster had struck and its disaster recovery plan would be put to the test. With six locations in the United States, Draka was previously challenged with data backups due to lack of resources at remote sites, instead they now rely on AmeriVault’s online backup solution to automate the daily backups of each remote site and manage the process from a centralised desktop. When fire struck, Draka immediately alerted the AmeriVault Client Services Team of the disaster. The fire had ripped through their facility, destroying wiring that made the network useless. Even though the servers were untouched, the facility was in no shape for employees to show up the next day. The disaster recovery plan had to be executed in order to minimise the cost of downtime. Draka instructed its employees to show up at its Long Island location to resume operations. Meanwhile, Draka was guided by the AmeriVault Client Services Team to perform a cross restore. By using the AmeriVault CentralControl interface, Draka was able to restore data from the AmeriVault Mass Storage Vault to disparate recovery servers sitting at the Long Island branch. Because the AmeriVault CentralControl can be used anywhere there is Internet access, the recovery process was done seamlessly from the comfort of the technician’s home. The result was that Draka’s customers were not affected and business continued as usual.
•Date:
27th May 2004 •Region: N.America •Type:
Article •Topic: IT
continuity |
