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Jonathan
Mitchell, training manager, Survive Australia and New Zealand responds
to last
week’s proposals by Colin Gordon.
Colin Gordon’s article, 20th April 2004,
raises some interesting issues regarding business continuity training
and education to which I would like to add.
The subject of ‘taking business continuity
training and education forward’ is one that I have a particular
interest in and I am constantly looking for new ideas on how this
might be achieved. Therefore I have read the article with much interest.
It offers some interesting suggestions, to which I have also given
much consideration. I would like to highlight that there are education
events currently available, that do deliver the learning outcomes
the article expresses a desire for.
Survive is the leading provider of business
continuity training and education events in the UK, Australia and
New Zealand. Survive has dedicated much effort to provide a training
and development programme that meets the requirements of Survive
member organisations and the wider business community.
We would agree with the statement that “true
learning can only come from experienced business continuity practitioners
passing on knowledge and sharing skills”, this is the purpose
of Survive as a business continuity user group and training provider.
All Survive training course presenters are leading experts in their
fields with experience in delivering business continuity training
programmes, many of whom are also Members and Fellows of the BCI.
I also agree that “to develop and deliver
high quality business continuity management (BCM) training takes
time”. Survive has provided business continuity training and
education since 1989. The research, logistics and administration
required in providing a comprehensive programme of training and
development courses are considerable. Survive’s dedicated
team has many years experience in delivering training and education
events to ensure quality training courses are available for both
individuals new to BCM and those with experience.
Survive also provides a range of "practical
training courses for business continuity managers to attend that
walks them through the stages of the BCM lifecycle".
In response to the question "is there
a solution?" I believe there are many different solutions for
different individual and organisational training requirements. The
programme of training and education events offered by Survive allows
delegates and organisations to pick and chose their own development
paths to meet their specific and often immediate training requirements.
Gaining management support is a hurdle that
BCM mangers need to leap on a regular basis. It is Survive’s
experience that the market for business continuity training courses
has changed considerably in the UK during the last 15 years. In
recent years the responsibility for BCM has notably widened within
most large UK organisations, individuals from which make up the
bulk of UK business continuity training course attendee’s.
Individuals are often temporarily seconded to be involved in a specific
project or element of a BCM programme and require training only
on a subject that supports their specific role. Many individuals,
in large organisations, have responsibility for business continuity
as one of many roles they perform in their job. A risk assessment
is more often now conducted by a different individual or team that
has responsibility for developing crisis management plans or crisis
communications or even a business impact analysis. Individuals change
roles within large organisations with increasing regularity, and
this has implications for the success of a 12 month training programme.
This situation, however, is slightly different in Australia and
New Zealand. The training courses offered by Survive in the UK,
Australia and New Zealand reflect the requirements of Survive member
organisations in these countries.
Survive constantly reviews and strives to improve
the training courses offered and regularly welcomes comment regarding
course content and venue location from members and the BC industry
in general.
For a full list of Survive training events
visit: http://www.survive.com/Training/
Got a comment? E-mail editor@continuitycentral.com
to have your say. Please state if you are happy to have your comments
published as we continue this important debate.
Further reading: Business
continuity training is generally inadequate
The interim findings of Continuity Central’s survey into BC
training finds that less than 22 percent of respondents are happy
with the quality of industry training resources.

•Date:
5th May 2004 •Region: Various •Type:
Article •Topic: BC
general
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