IBM expands DR services for small and medium sized businesses

IBM has announced two enhancements to its Protection Express small and medium business disaster recovery services.

With Protection Express for iSeries, in the event of a disaster or the failure of a machine, IBM will quick-ship an iSeries or AS/400 to a designated location. Included with the offering is a two-day workshop designed to help clients build a personalised disaster recovery plan for their business.

IBM has now announced two new optional features for Protection Express:

* iSeries Mobile Recovery Center - in the event that a client’s facility is not available, the company can relocate its IT operations to an IBM Mobile Recovery Center. These are strategically located throughout North America, and can be shipped to an appropriate destination in a timely fashion, providing temporary recovery space for the Protection Express iSeries system and company IT operations.

* iSeries system restore test - designed to test the restoration process of clients’ iSeries or AS/400 entire system save. The customer sends IBM backup tapes containing a complete iSeries or AS/400 system save. IBM recovery experts will then restore the tapes and will report on any problems found during the restore process. For more complete assurance IBM has added a remote customer access feature. This feature enables client’s to remotely connect into the system and conduct a four-hour test of their own applications.

To find out more about Protection Express click here

•Date: 2nd March 2004 •Region: N.America •Type: Article •Topic: IT continuity
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