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Location: Japan – Tokyo
Company: Global investment bank
Advertiser's text:
Andersen Steinberg have been asked to recruit a BCM Relationship Manager for a Global Investment Bank.
Job Description
The Relationship Manager (RM) is the leader of the business continuity agenda for the lines of business (LOBs) they support. They will partner with LOBs to ensure that effective plans are in place to recover essential business functions in the required timeframe.
The RM is responsible for monitoring the availability of recovery facilities (recovery sites, technology, work from home) and highlighting gaps and issues. The scope covers front office, operations and technology and requires interaction with the CFO, Business Managers, Business Continuity Coordinators (BCCs) and CTO/CBT/BCTs.
Partner with the business on regular review and update of BIAs. Ensure realistic Recovery Time Objectives (RTOs). Partner with the business to develop and regularly update BCP plans. Plans must cater to all types of incidents, including a pandemic. Plans must be consistent with BIA & Technology RTOs.
RMs are responsible for quality checking plans to ensure they meet basic standards and cover all key requirements. Ensure all businesses have call trees (as part of their plans) and regularly test. Ensure Business & Technology plans are regularly tested. Ensure businesses have the necessary representation at tests. Ensure scripts and expected results are created and are of acceptable completeness and quality.
Coordinate user planning & execution, before & during tests. Work with Technology (BCTs) to ensure all LOB applications are tested annually. Partner with Technology (BCTs) to track any application gaps (re-certification, testing, capacity, etc.) and understand action plans. Facilitate crisis management process for RM’s LOBs.
Ensure correct CMT members have been assigned and that they are fully briefed on process and responsibilities. Assist with internal & external testing and invocations. Produce monthly scorecards for each business area, with explanation of gaps & action plans. Distribute to senior LOB managers.
Required Skills
Strong client relationship & influencing skills. Strong negotiation and communication (verbal & written) skills which allow the RM to ’sell’ the importance of business continuity & ensure regular tasks get done within specified timeframes.
Able to work with business & technology at all levels. Strong personality who can break thru barriers and drive toward solutions. Strong analytical skills, allowing him/her to challenge. Ability to balance risks & costs. Good business and technology awareness. Strong team skills, as RMs need to work together and cover each other.
Ability to operate independently and show initiative. Responsible position in a business continuity function, a vendor management function or within an investment bank business, operations or technology group. Strong track record with proven success in relationship management or program management. In-depth experience of one or good experience of two relevant roles.
Broad understanding of one or many IB products, structures, and taxonomy. Broad understanding of technology & recovery strategies. Knowledge of training room & exchange technology.
Essential Skills
• Bilingual in Japanese/English
For more details please contact Gabriel Terranova at
gabriel@andersensteinberg.com

•Date: 12th June 2008 •Region: Japan |