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Enterprises struggle with increasing complexity of IT systems

Enterprises today are employing hybrid IT as they struggle to keep up with digital transformation, according to the recently released Harvard Business Review Analytic Services report ‘Hybrid IT Takes Center Stage’.

Sponsored by Verizon Enterprise Solutions, the report presents the results of a survey of 310 business and IT executives worldwide which found that most say their organizations are struggling to keep up with the pace of change in business today while working to ensure the complexity of their IT systems do not jeopardize performance, agility or security.

In fact, 63 percent of respondents indicated they are pursuing a hybrid IT approach to keep up with their existing infrastructure that consists of a mix of private clouds, public clouds and legacy data centers / centres – either on-premises or managed by service providers.

To enable hybrid IT, the report singles out the need for a secure, high-performance network architecture that can deliver the kind of security, flexibility and responsiveness required to stitch all these systems together.

"The vast majority of CIOs and line of business owners are working within the constraints of legacy apps, networks and investments," said Chris Yousey, vice president of managed services for Verizon Enterprise Solutions. "And while the move to hybrid IT is about protecting their investments, it's really more about improving performance, availability and above all, agility in today's business climate."

The realization of the cloud environment

The majority of CIOs – 59 percent – say that their organizations' use of cloud computing has improved their marketplace competitiveness.

Top challenges preventing organizations from employing more cloud solutions are security (35 percent); integration with other systems (32 percent) and integrating multiple clouds (25 percent).

Survey respondents indicated the technology-related benefits of cloud include: flexibility (77 percent); faster implementation (66 percent); ease of deployment (58 percent); increased reliability (28 percent) and better functionality (26 percent).

The business benefits attributed to cloud - increased application availability, enhanced business continuity, lower total cost of ownership, and ease of collaboration - continue to be drivers for cloud deployments.

What's next for enterprises?

Many companies recognize that outsourcing infrastructure management will help them keep pace with technological change and allow them to become more responsive to the needs of their business.

In addition, respondents from the survey indicated that outsourcing more infrastructure management would improve the following:

  • Ability to stay on top of technology change: 72 percent
  • Responsiveness to business demands: 67 percent
  • Speed to resolve problems: 57 percent
  • User experience: 57 percent
  • Access to required skills: 57 percent
  • Reliable control of costs: 56 percent
  • Management control systems integration: 51 percent.

The report concluded that, today, the majority of companies struggle with hybrid IT. While some enterprises have had isolated success, repeatable, reliable and consistent hybrid IT approach remains the exception rather than the rule.

www.verizonenterprise.com


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