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More than half of organizations have had data-related incidents in the past 12 months: AIIM report

51 percent of organizations have had data-related incidents in the past 12 months, including 16 percent suffering a data breach, according to new AIIM research.

The new report, ‘Information Governance – too important for humans’, revealed that 45 percent of respondents feel a lack of information governance leaves their organization wide open to litigation and data protection risks. Furthermore, 41 percent of respondents admit that their email management is ‘chaotic’ and 22 percent are reporting a negative financial impact from cases around electronic records.

“The sheer volume of data in business is a major asset for most organizations,” said Doug Miles, chief analyst, AIIM. “But without effective information governance, that data also carries a potentially huge risk, both in terms of reputation and the bottom line. Lots of organizations are talking about information governance, but far less are actually doing it properly – that has to change in 2016.”

The severity and frequency of data incidents reported in the research has meant that information governance has never had more interest in it. For 28 percent of organizations, information governance is very high on the senior management agenda and more than half (53 percent) have recently launched new information governance initiatives.

The ever-growing amount of data has led to a renewed acknowledgement that using automation is essential for information governance. 60 percent of respondents agree that automation is the only way to keep up with the volumes of electronic content, while 21 percent are already using automated declaration or classification of records.

Although cloud-based content and mobile access are by no means new initiatives for most organizations, this is yet to be reflected in many information governance policies. Information retention, access security and data protection are covered by most respondents’ information governance policies, but only 47 percent cover mobile access and mobile devices, including BYOD (39 percent). Only 36 percent have specific policies for cloud-based content sharing, while 57 percent say senior management are only interested when things go wrong.

“People readily acknowledge that their organizations’ IG policies are flawed and that automation is the future for effective IG,” continued Doug Miles. “But this has not yet been borne out in the required changes to those policies – senior buy-in is absolutely critical to this – and along with automation, is the most important factor in improved information governance that more accurately governs the modern ways of working with data.” 

Enforcing the information governance policy once created was named the biggest issue for 41 percent of respondents. Getting the right people interested and involved, particularly senior management, is the next issue (39 percent).

The research for ‘Information Governance – too important for humans’ was underwritten in part by Adlib, AvePoint, IBM Enterprise Content Management, Hewlett Packard Enterprise, Iron Mountain and OpenText.

The full report can be downloaded here http://info.aiim.org/IG (registration required).

The survey was taken using a web-based tool by 398 individual members of the AIIM community between September 04, 2015, and September 30, 2015. Invitations to take the survey were sent via e-mail to a selection of the 80,000 AIIM community members.


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