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Resilience in the era of enterprise cloud computing

Introduction

In the beginning, when IT systems and storage were housed internally in a single data center / centre and accessed only by employees, maintaining resilience was far less complicated. Information was managed locally, with nightly backups and offsite storage providing sufficient coverage. Business continuity and security technologies may have been primitive by today’s standards, but the risk of exposure was considerably less and the threats far less damaging.

Today’s IT environment is altogether different, and it has brought with it a world of new resiliency and continuity challenges. Most organizations rely on an ecosystem of internal and external systems and data to conduct their daily business. Access privileges extend beyond employees to business partners and customers. All of these users are generating unprecedented amounts of data, and their expectation for ‘always-on, always-available’ service is pervasive. They expect to connect whenever and wherever they want via a growing array of devices, from desktops and laptops to tablets and smartphones. This veritable explosion of cloud-based IT and business solutions, combined with the demand for mobility and social connection, has forever changed how, when and from whom technology and services are delivered.

Understandably, keeping such an environment completely protected from adverse events while maintaining continuous processing capability has become increasingly complex. This paper, submitted to Continuity Central by IBM, addresses the resiliency challenges facing organizations by examining the elements essential to enabling an effective resiliency program in the era of enterprise cloud computing.

Read this paper as a PDF.

•Date: 17th July 2014 • US/World •Type: Article • Topic: ICT continuity

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