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New
to business continuity? Brian Jilek, ABCP, ARM, ChFC, gives some
useful advice for US-based readers on how to quickly get up to speed.
OK, you drew the shortest straw, or didn’t
step backwards fast enough when volunteers were called for and everyone
else ran. Or, dare I say it, you’re a glutton for punishment
and you VOLUNTEERED for this worthy assignment, relishing the challenge
and the opportunity.
I fell into the last category in June of 2001.
I worked as a business analyst within the information technology
department of a Fortune 500 firm. I was looking for a change in
responsibilities, and I talked to a potential manager who said they
wanted a ‘business recovery coordinator.’ I didn’t
know what that was, but, hey, it sounded exciting.
Enter me into the complex worlds of disaster
recovery and business continuity. It is an industry within industries
if you will. Much like risk management or security, all firms (public
versus private, big versus small, banking, health care, transportation,
education, etc.) can benefit from the fundamentals. Starting historically
as “that IT thing” – cutting mainframe data to
tapes, sending those tapes offsite, and praying hard they worked
when needed to recover that mainframe. Voila, disaster recovery
thus started. It later evolved, when companies began seeing that
there was more to business continuity than just IT. Business and
people must be prepared as well. The outgrowth of business continuity
started, and took on much greater importance with events like the
first World Trade Center bombing, the Oklahoma City bombing, and
of course 9-11-2001.
My task involved preparedness for an entire
line of business that ran the gamut of opportunity – service
providers, outsourced work, internal processing, some plans already
well written, other plans already written, other plans lacking.
In the fall of 2001, I took the Disaster Recovery
Institute International (DRII) DRP 901 class. And, in January 2002,
I received the DRII ‘Associate Business Continuity Planner’
(ABCP) certification. As I studied the ten professional practices
in the DRP 901 class, I realised that my ‘day’ job,
(while complex, busy and always exciting), didn’t address
much beyond one or two practice areas. I aspired for the next level
of ‘Certified Business Continuity Planner’ (CBCP), and
I decided I couldn’t wait for the job to expand beyond one
or two areas. My goal was to seek opportunity and expand my career.
Here are some ideas I have found and followed
for learning and expanding professionally:
1) Read! I’ve found
a wealth of publications to peruse regularly. In the US these have
included the Disaster Recovery Journal, Contingency Planning &
Management, Continuity Insights. Each of these publications offers
online content as well as hard copy. Additionally, online there’s
Continuity Central which offers a way to keep up to date with briefing
development newsletters. There is also the Disaster Resource Guide,
available in print and via the Internet.
2) Network! Join a local industry
group. When I couldn’t find one locally, I found some other
willing individuals and we started a local chapter of the Association
of Contingency Planners (www.acp-international.com).
We’re growing, networking, branching out into our respective
communities, meeting new people and providing new avenues for professionals
to meet one another, learn, and keep in touch. www.drj.com offers
a webpage listing all of the groups that they are aware of, and
there are many. Your local group may be a chapter of the ACP or
it maybe unaffiliated. Regardless, check it out, and attend a meeting
as a guest and see if it’s for you.
3) Learn! Attend industry
events. Local chapters of industry and related organisations may
offer regional events. The three industry publications listed in
#1 offer annual and semi-annual conference events. Many of the leading
US service providers such as Strohl and SunGard also offer user
groups to their clients.
The Federal Emergency Management Agency (FEMA)
offers a number of online courses that people can take and become
certified through
www.fema.gov (I recommend the Incident Command System (ICS)
basic overview). Additionally, ask your manager or leadership for
stretch assignments – projects within other professional practice
areas that you can engage in to expand your knowledge, experience,
and capabilities.
4) Do! Get involved. Your
local branch of the American Red Cross Emergency Services could
always use a few good planners. The American Red Cross also offers
a number of classes and education on disaster services.
Local schools can also benefit from the efforts
of planners. Call the local superintendents and volunteer your services.
Even if it’s not an area of your current proficiency, this
does not mean that it’s not a possible opportunity. Just preface
the conversation by explaining your current skill set, and your
need to expand on your skills. And, make sure to outline the benefits
of using your services as a win-win situation.
Communities (cities, counties, etc.) may also
have focus and planning groups that ensure the community is up to
task should the need arise. Investigate via your local government
what opportunities may be available for you.
Best of luck in living and learning! Most of
all, have fun. Get engaged, and hit that learning curve with some
momentum. And, make sure to enable yourself, (with a full toolbox
of business continuity planning experience and knowledge), in order
to assist your employer in minimising disruptions to their business,
mitigating risks, and continuing to succeed!
The DRII ten professional practice areas may
be found online at: http://www.drii.org/displaycommon.cfm?an=2
DRII certification information may be found
online at:
http://www.drii.org/displaycommon.cfm?an=7

•Date:
23rd December 2003 •Region: N.America •Type:
Article •Topic: BC
general
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