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Tom Salkield highlights the most common
areas where Internet security falls down.
With over 10 years experience of defending
against Internet security threats, Tom Salkield, managing director
of NetConnect, has seen it all. NetConnect, part of Netstore plc,
is one of the longest established players in the UK Internet security
industry, and Tom has dealt with just about every end-user mistake
imaginable. Here we have asked him to list his current top ten Internet
security bloopers, so here they are, in reverse order:
10) Failing to archive firewall log files.
Firewalls are often correctly configured with full logging enabled.
This tends to generate massive amounts of data, but often they are
referred to only when there is a problem. However, left untended
they can become a problem in their own right. Before you know it
you have 10GB of data and a shortage of disk space. Complete system
failure soon follows and often the system has to be rebuilt from
scratch.
9) Not knowing where your passwords are documented.
Nothing makes supporting customers more of a challenge than if they
cannot remember where their passwords are documented. That is, of
course, if they had correctly and securely documented them at all.
Often passwords remain in the heads of administrators, and are simply
shared by word of mouth. You might as well write them on a poster
and display them on an office wall.
8) Not scanning e-mails for viruses. Without
question, e-mail borne viruses are today the biggest Internet security
threat. Fortunately most businesses and large networks have e-mail
virus scanning – either deployed in-house or using one of
the growing number of managed services. Unfortunately some businesses,
typically SMEs, still don’t see the need, thinking that it
is sufficient to deploy workstation virus products. Why let the
viruses through the front door in the first place?
7) Not blocking Instant Messaging on your firewall.
With Microsoft now in a big push to get people using their IM technology
we are beginning to see IM clients freely deployed in businesses,
mainly by users. Without proper auditing and control, IM simply
opens up a porthole that can be used by the unscrupulous to disseminate
viruses and worms. If you haven’t thought through the challenges
of allowing IM onto your network, the simplest thing to do is to
block it at the firewall.
6) Depending on users to patch their own workstations.
Let’s face it; users are terrible at following instructions.
We all know how difficult Microsoft makes it for administrators
to keep their products properly patched. There are tools to make
life easier although it has to be said that some seem to make the
task of patching more difficult. Hopefully one day MS will crack
the problem, but until then, depending on users to patch reliably
and regularly is a strategy destined for disaster.
5) Not having an incident response plan. All
networking and security professionals know that even with the best
planning in the world, something will still go wrong. It simply
isn’t possible, with today’s complex environments, to
be 100 percent secure. As luck would have it, the first major problem
will come while you are on holiday up some remote hillside in Tuscany.
Have an incident response plan, even a very simple one; at least
it is a start. What are you going to do when a problem arises, who
are you going to call from help and why-oh-why didn’t you
print if off rather than leave it stored on a fileserver which no-one
can now log into?
4) Failing to disable accounts for departed
employees. You would not believe how frequently HR fails to tell
IT that an employee has left the business. They might, if you are
lucky, remember to ask them for their mobile phone, but hey, why
not let’s leave all their remote access in place!
3) Failing to configure any security on a wireless
access point. We all know wireless is here to stay. But if you are
going to broadcast all your company’s data to all and sundry,
perhaps it is a good idea to enable the basic security features
that comes standard with the product. It may not be the greatest,
and it may be inconvenient, but it sure beats having to explain
to the boss why he was able to connect to the network from the car
park on his new wireless PDA, just purchased at Dixons.
2) Not keeping your firewall patched. This
is pretty much tantamount to paying for an expensive lock on your
front door at home and then leaving the keys in the lock –
on the outside! And of course if you are going to patch the firewall
software, don’t forget to patch the underlying operating system
if there is one.
1) Not securing home PCs with their own firewall,
VPN and virus detection. It was difficult to decide what should
be top of the list, but this won out. With broadband and laptops
becoming widely deployed, users are accessing corporate resources
from outside your logical boundary. If these machines are not properly
secured, then neither is your network!
NetConnect
is exhibiting at Infosecurity Europe 2004 which is Europe's number
one IT Security Exhibition. The event brings together professionals
interested in IT Security from around the globe with suppliers of
security hardware, software and consultancy services. Now in its
9th year, the show features Europe's most comprehensive free education
programme, and over 200 exhibitors at the Grand Hall at Olympia
from 27th to the 29th April 2004. www.infosec.co.uk

•Date:
14th November 2003 •Region: UK / World •Type:
Article •Topic: ISM
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