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Business continuity training: a snapshot

Get free weekly news by e-mailContinuity Central recently conducted a global survey which set out to explore what users of business continuity training think of current provision and asked respondents to list courses that they would find useful in the future.

Responses were received from many different countries, with the top three being the United States (39.6 percent), the UK (38.0 percent) and Australia (5.1 percent).

Many respondents were experienced business continuity professionals, with 56 percent having more than five years experience in this area. 4 percent had more than 20 years experience; 24 percent had 10 – 19 years; 28 percent had 5-9 years and 34 percent had 1 – 4 years experience.

The current qualifications and certifications of respondents can be broken down as follows:

CBCP: 27.3 percent
None: 20.9 percent
MBCI: 12.8 percent
Other: 10.9 percent
Business continuity / disaster recovery specific degree or diploma: 6.4 percent
General degree or diploma: 6.4 percent
ABCP: 4.5 percent
CISA: 4.5 percent
FBCI: 3.6 percent
MBA: 2.7 percent

Participants were asked:

“What is your general view of the current training opportunities that are available for business continuity professional development?” And were given the following options to make a choice of answer from:

- Totally inadequate – you can never find an appropriate course that meets your needs
- Somewhat inadequate– you can sometimes find an appropriate course that meets your needs
- Adequate - you can normally find an appropriate course that meets your needs
- Excellent – you can always find an appropriate course that meets your needs

Globally, there seems to be a consensus that current training provision is not as strong as it could be. 81.8 percent of respondents said that current training opportunities were either ‘somewhat inadequate’ (64.5 percent) or ‘totally inadequate’ (17.3 percent). Only 18.2 percent said that current training provision was ‘adequate’ with no respondents saying that current training provision was ‘excellent’.

When broken down further, it appears that business continuity professionals in the UK are slightly happier with current training provision than their counterparts in the US. Almost a quarter of respondents from the latter said that training provision was ‘totally inadequate’.

The breakdown for these countries was as follows:

UK:
Adequate: 18.9 percent
Somewhat inadequate: 67.6 percent
Totally inadequate: 13.5 percent

US:
Adequate: 17.9 percent
Somewhat inadequate: 59.0 percent
Totally inadequate: 23.1 percent

BUSINESS CONTINUITY TRAINING BUDGETS
When it comes to budgets for business continuity training, the majority of companies take an informal approach, with only 34.4 percent having a formal budget. This was higher in the UK, with 40.5 percent of respondents saying that a budget existed. In the US only 31.6 percent of respondents had a budget to operate to.

When it comes to the amount of money made available for training, the US seems to lead the UK by a long way. The average company budget for business continuity training in the US was $98,200 per annum; however in the UK it was only £9,700 (approximately $18,000).

Of the respondents that had a budget to work to, most expected it to remain the same for the next year. Overall 54.4 percent thought their budget would remain the same (58.8 percent UK, 49.9 percent US), while 29.4 percent anticipated a budget increase (29.4 percent UK, 31.3 percent US). Only 15.7 percent believed that their budget would be cut (11.8 percent UK, 19.8 percent US).

IDEAL TRAINING COURSES
Participants were invited to respond to the following question: If you could invent your three ideal training courses what would they be?

Many suggestions were submitted and a list of these grouped into themes can be found here.

For the above training courses there seems to be a clear preference for them to be conducted in an ‘informal external venue’ (a hotel for example), but there were again significant differences between the UK and the US on preferred locations. The results were as follows:

For the courses you identified how would you want this training to be delivered?

All respondents
Formal educational venue (e.g. University): 15.9 percent
Informal external venue (e.g. hotel): 43.9 percent
In-house venue (e.g. your co’s training room): 14.0 percent
Online 26.2 percent

US
Formal educational venue (e.g. University): 21.6 percent
Informal external venue (e.g. hotel): 29.7 percent
In-house venue (e.g. your co’s training room): 13.5 percent
Online 35.2 percent

UK
Formal educational venue (e.g. University): 14.7 percent
Informal external venue (e.g. hotel): 58.8 percent
In-house venue (e.g. your co’s training room): 14.7 percent
Online: 11.8 percent

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Date: 26th May 2006 • Region: UK/US/World Type: Article •Topic: BC general
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