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Business continuity briefs:
7th December 2006

'Business continuity briefs' provides a summary of new product and services press releases and other useful resources published in the last 24 hours.

Stratus / XenSource sign agreement to link open source virtualization with industry-standard fault tolerance
Stratus Technologies and XenSource, Inc have announced that the two companies have signed a collaborative agreement with the goal of fusing continuous availability and virtualisation technologies to create new IT infrastructure solutions with superior reliability, flexibility and manageability. www.xensource.com www.stratus.com

Renovation of business continuity center finished
After under going a comprehensive renovation, Perimeter Technology Center's Business Continuity Center in Tulsa, is ready to re-open. The facility provides disaster recovery office space and work-area seats. Source:
http://www.tulsaworld.com/ More information on the facility is at
http://www.perimetercenter.com/fac_tulsa.html

24/7 Virtual Contact Centre improves counselling service for employee assistance organisation ICAS
ICAS, one of the world's leading providers of employee support and behavioural risk management services, has implemented a Teamphone SmartNumbers Virtual Contact Centre solution to extend its 24/7 telephone service and enable more effective use of home-based counsellors in the UK. SmartNumbers provides ICAS with a wide range of voice services including intelligent call queuing and routing to voice mail, location independent working services and management information (MI) reporting. The service also enables ICAS managers to administer all office and home-based counsellors as a single resource - making it as easy to connect night-time callers with home-based specialists, as it is to connect day-time callers with its office based counsellors. As an organisation responsible for providing post trauma employee counselling on events such as terrorist attacks, deaths of employees and assaults on staff, ICAS follows rigorous quality standards. It makes every effort to ensure that ‘time to answer’ is minimised and ‘call quality’ is always maintained. www.icasworld.com

Current environmental stories with business continuity implications:

FEMA daily SITREP

India will suffer most due to climate change - Stern

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Date: 7th December 2006• Region: Various




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