Business continuity briefs:
Tuesday 18th January 2005

'Business continuity briefs' provides a summary of new product and services press releases and other useful resources published in the last 24 hours.

Business Recovery Managers Association meeting
The next BRMA meeting will take place on January 27th from 1-3pm at Franklin Templeton in San Mateo. It will focus on how businesses can use the nationally recognised Incident Command System to manage emergencies and disasters. www.brma.com BRMA Hotline (925) 355-8660.

EnvoyWorldWide awarded crisis messaging patent
EnvoyWorldWide has announced that the US Patent and Trademark Office has awarded the company patent number 6,842,772 titled, “Application Program Interface for Message Routing and Management System.” The patent has been issued for the company’s application programming interface which facilitates the transmission of messages composed on one or more input devices to multiple recipients by means of multiple communications devices, including conventional or wireless telephone, facsimile transmission, pager, or e-mail. www.envoyworldwide.com

BC Management has launched its annual business continuity salary survey
The survey will run until mid February with the results published in March. Visit http://www.pulseresearch.com/bcmanagement05/ to take part.

BT clients suffer major broadband outage
Businesses using British Telecoms broadband services for computing and VoIP processes were badly impacted by a widespread outage on the afternoon of Friday 14th January. Read The Register story

The Helpdesk & IT Support Show 2005
Europe's largest helpdesk, support, IT infrastructure and service management event will take place between 26th April - 28th April, 2005 at the National Hall, Olympia, London www.helpdeskshow.co.uk

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•Date: 18th January 2005 • Region: Various